Privacy policy

Last Updated: July 30, 2026

This Privacy Policy explains how Liushagrace collects, uses, discloses, and protects personal information when you visit liushagrace.shop, place an order, contact customer service, or otherwise interact with our services.

Liushagrace is operated by Puning Liusha Xianyi Baixiu Garment Factory. In this policy, “Liushagrace,” “we,” “us,” and “our” refer to the business operating this website.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our website, we may collect the following categories of information.

Information You Provide

This may include:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Order and purchase information
  • Product preferences
  • Customer-service communications
  • Return and refund information
  • Information included in reviews, surveys, or messages
  • Marketing preferences

Payment Information

Payments are processed through authorized payment service providers.

We generally do not receive or store your complete payment-card number. We may receive limited transaction information, such as payment status, payment method, billing details, and fraud-screening results.

Information Collected Automatically

When you visit the website, we and our service providers may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Language and time-zone settings
  • Referring and exit pages
  • Pages and products viewed
  • Date and time of visits
  • Shopping-cart activity
  • Interaction with website features
  • Cookie and similar technology identifiers
  • Approximate location derived from IP address

Information From Other Sources

We may receive information from service providers that help us operate the store, including:

  • Shopify and related commerce services
  • Payment processors
  • Fraud-prevention providers
  • Logistics and fulfillment providers
  • Delivery carriers
  • Analytics providers
  • Advertising and marketing platforms
  • Customer-support tools

2. How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders
  • Confirm payments and transactions
  • Arrange warehousing, shipping, and delivery
  • Provide order and tracking updates
  • Process cancellations, returns, refunds, and disputes
  • Respond to product, sizing, order, and support questions
  • Verify customer and order information
  • Detect and prevent fraud, abuse, and security incidents
  • Maintain and improve the website
  • Analyze store performance and customer interactions
  • Remember shopping-cart and website preferences
  • Send service-related communications
  • Send promotional communications where permitted
  • Comply with legal, tax, accounting, and regulatory obligations
  • Establish, exercise, or defend legal claims

We seek to collect and retain only information reasonably needed for legitimate business and legal purposes.

3. Order Fulfillment and Logistics

Liushagrace primarily serves customers in the United States.

Eligible inventory is stored and dispatched from a U.S. warehouse operated by our logistics partner, ZTO International. We may provide the logistics provider and assigned delivery carrier with information necessary to process and deliver an order, such as:

  • Recipient name
  • Shipping address
  • Telephone number
  • Email address where required for delivery notifications
  • Order and package information
  • Tracking details

ZTO International and other delivery providers process this information for warehousing, fulfillment, transportation, tracking, delivery, loss prevention, and related logistics services.

They are service providers and are not the seller of Liushagrace products.

4. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary.

Commerce and Technology Providers

Our online store may be hosted and supported by Shopify. Shopify and related service providers may process information needed to operate the website, checkout, accounts, analytics, and other commerce functions.

Payment Providers

Payment processors, card networks, banks, and fraud-prevention providers may process transaction and billing information.

Fulfillment and Delivery Providers

We may disclose order and contact information to ZTO International, warehouse providers, delivery carriers, and other logistics partners.

Professional and Business Service Providers

This may include providers of:

  • Website hosting
  • Customer support
  • Email delivery
  • Analytics
  • Advertising
  • Information technology
  • Cloud storage
  • Fraud prevention
  • Accounting
  • Legal and compliance services

Legal and Safety Disclosures

We may disclose information where reasonably necessary to:

  • Comply with applicable law or legal process
  • Respond to lawful government requests
  • Protect customers, our business, or other parties
  • Investigate suspected fraud, abuse, or security incidents
  • Enforce our agreements and policies
  • Establish or defend legal claims

Business Transactions

Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable legal requirements.

5. Advertising and Analytics

We may use analytics, advertising, and social-media services to understand website activity, measure campaign performance, and display advertising.

These providers may collect or receive information such as:

  • Cookie identifiers
  • Device identifiers
  • IP address
  • Browser activity
  • Product views
  • Cart activity
  • Purchase events

Depending on the technology enabled on the website and applicable law, some disclosures for targeted advertising may be considered “sharing” or “selling” personal information even when no money is exchanged.

We do not sell personal information in the ordinary sense of exchanging customer information directly for money.

Where required, customers may manage advertising preferences through the website’s cookie or privacy settings, browser controls, or by contacting us.

6. Cookies and Similar Technologies

We use cookies, pixels, tags, local storage, and similar technologies to:

  • Operate essential website functions
  • Keep products in the shopping cart
  • Remember preferences
  • Support checkout and account features
  • Prevent fraud and improve security
  • Measure website traffic and performance
  • Understand how visitors use the website
  • Support advertising and marketing where enabled

Some cookies are necessary for the website to function. Other cookies may be optional depending on your location and applicable law.

You may adjust cookie preferences through available website controls or browser settings. Blocking certain cookies may affect the operation of the website, cart, checkout, or other features.

7. Marketing Communications

With your consent or where otherwise permitted by law, we may send promotional emails or other marketing communications.

You may unsubscribe from marketing emails by using the unsubscribe link included in the message.

Unsubscribing from marketing does not prevent us from sending non-promotional communications about:

  • Orders
  • Payments
  • Shipping
  • Returns
  • Refunds
  • Account security
  • Customer-service requests

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill the purposes described in this policy
  • Complete transactions
  • Provide customer service
  • Maintain business and tax records
  • Prevent fraud and abuse
  • Resolve disputes
  • Enforce agreements
  • Comply with legal and regulatory obligations

Retention periods may vary depending on the type of information, the nature of the transaction, and applicable law.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

9. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, transmission method, or storage system can be guaranteed to be completely secure. Customers should use caution when transmitting information online and should protect their account credentials and devices.

The FTC recommends that businesses collect only necessary data, limit access, maintain appropriate safeguards, and securely dispose of information that is no longer needed.

10. International Data Processing

Liushagrace is operated by a business registered in China and serves customers in the United States.

Personal information may therefore be processed or accessed in:

  • The United States
  • China
  • Other countries where our service providers operate

Privacy and data-protection laws may differ between countries. Where required, we take reasonable steps to use information in accordance with this Privacy Policy and applicable law.

11. Your Privacy Rights

Depending on where you live and which laws apply, you may have rights to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request information about how data is collected and disclosed
  • Obtain a portable copy of certain information
  • Withdraw consent where processing is based on consent
  • Opt out of certain targeted advertising
  • Opt out of the sale or sharing of personal information where applicable
  • Limit certain uses of sensitive personal information where applicable
  • Appeal a decision regarding a privacy request where required
  • Exercise privacy rights without unlawful discrimination

California law may provide qualifying residents with rights relating to access, correction, deletion, and opting out of certain selling or sharing of personal information. These rights apply only where the business and request fall within the scope of the applicable law.

To submit a privacy request, contact:

Email: service@liushagrace.shop
Phone: +1 602-298-9700

Please use the subject line:

Privacy Request

We may need to verify your identity before completing a request. Verification may require information reasonably related to your account, order, or prior interaction with us.

We will respond within the period required by applicable law.

12. Authorized Agents

Where permitted by law, you may use an authorized agent to submit a privacy request.

We may request evidence that the agent is authorized to act on your behalf and may require you to verify your identity directly with us.

13. Children’s Privacy

Our website and products are intended for a general adult audience and are not directed to children under the age of 13.

We do not knowingly collect personal information online from children under 13. If you believe that a child has provided personal information to us, contact us so we can review and delete the information where appropriate.

COPPA applies to child-directed services and to general-audience services that have actual knowledge they are collecting personal information from a child under 13.

14. Third-Party Websites

Our website may contain links to third-party websites, social-media services, payment providers, or other platforms.

We do not control their privacy or security practices. Information provided directly to a third party is governed by that party’s own policies.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

15. Do Not Track and Browser Signals

Some browsers provide “Do Not Track” or similar signals. There is not a single universally accepted standard for responding to all such signals.

Where required by applicable law and supported by our website technology, we may recognize legally required opt-out preference signals.

You may also control cookies and advertising preferences through available website settings and browser controls.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

  • Business operations
  • Website features
  • Service providers
  • Legal requirements
  • Privacy and security practices

The updated version will be posted on this page with a revised “Last Updated” date.

Material changes may also be communicated through the website or by other appropriate means where required.

17. Contact Information

For privacy questions, requests, or concerns, contact:

Brand: Liushagrace
Email: service@liushagrace.shop
Phone: +1 602-298-9700

Business Operator:
Puning Liusha Xianyi Baixiu Garment Factory

Registered Business Address:
Building 27, Fangheyuan, Kindergarten Area
Guangcaoyang Village, Liusha South Subdistrict
Puning, Guangdong, China

U.S. Business Correspondence Address:
5830 W Thunderbird Rd, Suite B8
Glendale, AZ 85306-4655
United States

The U.S. address is a commercial mail receiving address used for business correspondence only. It is not our office, warehouse, retail store, fulfillment facility, or return address.