Privacy policy

Last Updated: September 10, 2026

This Privacy Policy explains how Liushagrace collects, uses, discloses, and protects personal information when you visit liushagrace.shop, place an order, contact customer service, or otherwise interact with our website and services.

Liushagrace is operated by Puning Liusha Xianyi Baixiu Garment Factory. In this Privacy Policy, “Liushagrace,” “we,” “us,” and “our” refer to the business operating this website.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The personal information we collect depends on how you interact with our website and services.

Information You Provide to Us

When you place an order, contact us, create or use an available account feature, submit a request, or otherwise interact with our store, we may collect information such as:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Order and purchase information
  • Product selections and preferences
  • Customer service communications
  • Return and refund information
  • Reviews, survey responses, or other information you voluntarily submit
  • Marketing preferences

We ask that you provide accurate and current information when placing an order or contacting us.

2. Payment Information

Payments are processed through Shopify and/or authorized third-party payment service providers available during checkout.

Liushagrace does not generally receive or store your complete payment card number or card security code.

We may receive limited transaction-related information, such as:

  • Payment status
  • Payment method type
  • Billing information
  • Transaction reference information
  • Fraud-prevention or payment-verification results

Payment providers process payment information according to their own privacy policies and legal obligations.

3. Information Collected Automatically

When you visit or use our website, certain information may be collected automatically by us or our service providers.

This information may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Language settings
  • Approximate location derived from IP address
  • Referring and exit pages
  • Pages and products viewed
  • Date and time of visits
  • Shopping cart activity
  • Checkout interactions
  • Website feature interactions
  • Cookie and similar technology identifiers

We use this information to operate the website, understand how customers interact with our store, maintain security, and improve our services.

4. Information We Receive From Service Providers

We may receive information from service providers that assist us with operating our online store.

These may include providers supporting:

  • E-commerce and website functionality
  • Payment processing
  • Fraud prevention
  • Order fulfillment
  • Shipping and delivery
  • Analytics
  • Advertising and marketing
  • Email communications
  • Customer support
  • Information technology and security

The information received depends on the service being provided and the customer's interaction with that service.

5. How We Use Personal Information

We may use personal information to:

  • Process and confirm orders
  • Process payments and transaction records
  • Prepare and fulfill orders
  • Arrange shipping and delivery
  • Provide order confirmations and tracking information
  • Process cancellations, returns, refunds, and related requests
  • Respond to product, sizing, order, shipping, and customer service questions
  • Verify account, customer, transaction, and delivery information
  • Detect and prevent fraud, abuse, unauthorized transactions, and security incidents
  • Maintain and improve our website and services
  • Analyze store activity and performance
  • Remember cart selections and website preferences
  • Provide service-related communications
  • Send marketing communications where permitted
  • Maintain required business, accounting, and tax records
  • Comply with applicable legal and regulatory obligations
  • Establish, exercise, or defend legal claims

We aim to collect and use only the information reasonably necessary for these purposes.

6. Order Fulfillment and Delivery

Liushagrace currently serves customers within the 48 contiguous United States.

We work with third-party logistics, fulfillment, and delivery providers to process and deliver customer orders.

To provide these services, we may share information such as:

  • Recipient name
  • Shipping address
  • Telephone number where required for delivery
  • Email address where required for shipment notifications
  • Order details
  • Package information
  • Tracking information

These service providers use the information as necessary to perform fulfillment, transportation, delivery, tracking, loss prevention, and related logistics services.

Third-party logistics providers are service providers and are not the seller of Liushagrace products.

Liushagrace remains responsible for product sales and customer service relating to orders placed through our store.

7. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business and provide our services.

Shopify and Commerce Providers

Our online store is powered by Shopify.

Shopify and related service providers may process personal information necessary to provide website functionality, checkout, transaction processing, customer accounts, security, analytics, and other commerce services.

Payment Providers

Payment processors, card networks, financial institutions, and fraud-prevention services may process billing and transaction information necessary to complete or verify payments.

Fulfillment and Shipping Providers

We may share order and delivery information with warehouse operators, fulfillment providers, shipping carriers, and other logistics partners when required to fulfill and deliver an order.

Technology and Business Service Providers

We may use service providers for functions such as:

  • Website hosting
  • Email communications
  • Customer support
  • Analytics
  • Advertising
  • Cloud and data storage
  • Information technology
  • Security
  • Fraud prevention
  • Accounting
  • Legal and compliance support

These providers may process information only as necessary to provide their applicable services, subject to their contractual and legal obligations.

8. Legal and Safety Disclosures

We may disclose personal information where reasonably necessary to:

  • Comply with applicable laws, regulations, court orders, or lawful government requests
  • Protect the rights, safety, and security of customers, Liushagrace, or other parties
  • Detect or investigate suspected fraud, misuse, or security incidents
  • Enforce our agreements and policies
  • Establish, exercise, or defend legal claims

9. Business Transactions

If our business undergoes a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, personal information may be transferred as part of that transaction where permitted by law.

Any such transfer will remain subject to applicable privacy and data protection requirements.

10. Advertising and Analytics

We may use analytics, advertising, and social media technologies to understand website activity, measure the effectiveness of advertising, and promote our products.

Depending on the services enabled on the website, these providers may collect or receive information such as:

  • Cookie identifiers
  • Device identifiers
  • IP address
  • Browser activity
  • Product views
  • Cart activity
  • Purchase events

We do not sell personal information in the ordinary sense of exchanging customer information directly for money.

However, under certain U.S. privacy laws, some disclosures involving advertising cookies or similar technologies may be legally defined as a “sale,” “sharing,” or use for targeted advertising even when no money is exchanged.

Where required by applicable law, eligible users may exercise available opt-out rights through website privacy controls or by contacting us.

11. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

  • Provide essential website functions
  • Maintain shopping cart functionality
  • Remember website preferences
  • Support checkout and account features
  • Improve website security
  • Prevent fraud
  • Measure website traffic
  • Understand visitor interactions
  • Support advertising and marketing where enabled

Some cookies may be necessary for the website to function.

Other cookies may be optional depending on your location, the technologies enabled on the website, and applicable law.

Where available, you may manage your cookie preferences through our website controls or your browser settings.

Disabling certain cookies may affect shopping cart, checkout, account, or other website functionality.

12. Marketing Communications

Where you have provided consent or where otherwise permitted by applicable law, we may send marketing communications regarding products, promotions, new arrivals, or other store updates.

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in the applicable email.

Opting out of marketing communications does not prevent us from sending necessary transactional or service-related communications concerning:

  • Orders
  • Payments
  • Shipping
  • Delivery
  • Returns
  • Refunds
  • Security
  • Customer service requests

13. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information to:

  • Complete transactions
  • Fulfill customer orders
  • Provide customer service
  • Process returns or refunds
  • Maintain accounting and tax records
  • Prevent fraud and abuse
  • Resolve disputes
  • Enforce agreements
  • Comply with applicable legal obligations

Retention periods may vary depending on the type of information, the nature of the transaction, and applicable legal requirements.

When information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it where appropriate.

14. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

Customers should protect their account credentials, devices, and other access information and should avoid sending sensitive payment information by email.

15. International Data Processing

Liushagrace is operated by Puning Liusha Xianyi Baixiu Garment Factory in China and currently serves customers in the United States.

Personal information may therefore be processed or accessed in:

  • The United States
  • China
  • Other countries in which our service providers operate

Privacy and data protection laws may differ between jurisdictions.

Where required, we take reasonable measures intended to process personal information consistently with this Privacy Policy and applicable legal requirements.

16. Your Privacy Rights

Depending on where you reside and the laws applicable to you, you may have certain privacy rights concerning your personal information.

These rights may include the right to:

  • Request access to certain personal information
  • Request correction of inaccurate personal information
  • Request deletion of eligible personal information
  • Request information about the collection, use, or disclosure of personal information
  • Obtain a portable copy of certain information
  • Withdraw consent where processing relies on consent
  • Opt out of certain targeted advertising
  • Opt out of certain sales or sharing of personal information where applicable
  • Limit certain uses of sensitive personal information where applicable
  • Appeal certain privacy-request decisions where required by law
  • Exercise applicable privacy rights without unlawful discrimination

The availability and scope of these rights depend on applicable law and your circumstances.

17. California Privacy Rights

Residents of California may have additional rights under applicable California privacy laws.

Depending on whether the applicable legal requirements apply to Liushagrace and to a particular request, these rights may include access, correction, deletion, and the ability to opt out of certain selling or sharing of personal information.

Nothing in this section is intended to provide rights beyond those required by applicable law.

18. How to Submit a Privacy Request

To submit an eligible privacy request, contact us at:

Email: service@liushagrace.shop

Please use the subject line:

Privacy Request

Your request should contain sufficient information for us to understand the request and reasonably verify your identity.

We may ask for information related to your account, transaction, order, or prior interaction with us when necessary to verify the request.

We will respond within the time required by applicable law.

19. Authorized Agents

Where permitted by applicable law, you may authorize another person to submit a privacy request on your behalf.

We may request reasonable evidence showing that the authorized agent has permission to act for you.

We may also ask you to verify your identity directly where permitted or required.

20. Children’s Privacy

Our website and products are intended for a general audience and are not directed to children under the age of 13.

We do not knowingly collect personal information online from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us at service@liushagrace.shop so that we can review the matter and take appropriate action.

21. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment providers, or other external services.

Liushagrace does not control the privacy or security practices of independent third parties.

Information you provide directly to a third party is governed by that party's own privacy policy and terms.

We encourage customers to review applicable third-party privacy policies before providing personal information.

22. Browser and Opt-Out Signals

Some browsers and devices provide privacy preference signals or settings.

Where required by applicable law and supported by our website technology, we may recognize applicable legally required opt-out preference signals.

You may also use available website privacy controls and browser settings to manage cookies and certain advertising technologies.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business operations
  • Website functionality
  • Service providers
  • Privacy practices
  • Legal or regulatory requirements

When this policy is updated, the revised version will be posted on this page with an updated “Last Updated” date.

Where required by law, material changes may also be communicated through additional appropriate means.

24. Contact Information

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact:

Brand: Liushagrace

Customer Service & Privacy Email:
service@liushagrace.shop

Business Operator:
Puning Liusha Xianyi Baixiu Garment Factory

Registered Business Address:
Building 27, Fangheyuan, Kindergarten Area
Guangcaoyang Village, Liusha South Subdistrict
Puning, Guangdong, China